Privacy Policy

 

Last updated on November 18, 2024

This privacy policy sets out how Mpayz uses and protects any information that you provide when you download and install the Mpayz mobile app on your smartphone.

Mpayz is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Mpayz mobile app, you can be assured that it will only be used in accordance with this privacy statement.

Mpayz may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

  • Name

  • Contact information including email address

  • Business details including mailing address and phone number

  • Tax ID and Social Security number. The Mpayz app does not store Tax ID and SSN in full. We only store the last 4 digits of each. This information is passed in full to our payment partner Cardknox for processing at the time of account enrollment

  • Banking information. The Mpayz app does not store Bank Account Number in full. We only store the last 4 digits. This information is passed in full to our payment partner Cardknox for processing at the time of account enrollment

  • Demographic information such as postcode, preferences and interests, if required

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • To pass on to our payment partner Cardknox for payment processing.

  • Internal record keeping.

  • We may use the information to improve our products and services.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

Controlling your personal information

We do not sell, distribute or lease your personal information to third parties except our payment partner Cardkonx, or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please send an email to support@payzee.app. We will promptly correct any information found to be incorrect.

Account Deletion Policy

To permanently delete your account please email us at support@payzee.app. By deleting your account, your data will no longer be associated with us.

* We’ll reply to the email you provide to verify your request

* After successful deletion, you will not be able to sign into the Mpayz app

* This process may take up to 48 hours, and you will be notified when it’s complete